Privacy Policy

Last Updated: 03-08-2026

Welcome to IRAYA ALTHEA ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website or purchase our products.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Full name
Email address
Phone number
Billing address
Shipping address
Order history
Measurements and order preferences for made-to-order garments
Device information
IP address
Browser information
Cookies and website usage data

Payment Information: All online payments are securely processed through trusted third-party payment gateway providers. IRAYA ALTHEA does not store your complete debit card, credit card, banking information, CVV, or UPI PIN.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Verify and confirm made-to-order garment orders
Contact you regarding measurements, customization, or order details
Provide customer support
Send order confirmations and shipping updates
Improve our website, products, and services
Prevent fraudulent or unauthorized transactions
Comply with legal obligations
Send promotional communications only if you have chosen to receive them

3. Payment Security

Your payment security is important to us.

All online payments are processed through secure third-party payment gateways that use industry-standard encryption and security protocols.

IRAYA ALTHEA never stores your complete debit card, credit card, UPI PIN, CVV, or online banking credentials.

4. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyse website traffic
Enhance your shopping experience

You may disable cookies through your browser settings; however, some features of our website may not function properly.

5. Sharing Your Information

We respect your privacy. We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties when necessary, including:

Payment gateway providers
Shipping and logistics partners
Website hosting providers
Analytics service providers
Regulatory or government authorities where required by applicable law

Each service provider is required to maintain the confidentiality and security of your information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil your orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our policies.

When your information is no longer required, it is securely deleted or anonymized where reasonably practicable.

7. Data Security

We implement appropriate technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Your Rights

You may request to:

Access your personal information
Correct inaccurate or incomplete information
Update your account information
Withdraw your consent to receive promotional communications
Request deletion of your information where legally permissible

To exercise these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services. IRAYA ALTHEA is not responsible for the privacy practices, content, or policies of these external websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page along with the revised Last Updated date.

12. Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us.

IRAYA ALTHEA

Store Address:
Beside Jai Maa Kaali Mandir,
Saidpur, Ghazipur,
Uttar Pradesh – 233304, India

Phone: +91 9598060930

Email: irayaalthea@gmail.com

Website: https://irayaalthea.com/