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Frequently Asked Questions
Ordering & Made-to-Order
Yes — with the exception of ready-to-ship jewellery, every garment is produced after your order is placed.
10–15 business days from order confirmation, before dispatch.
Rush requests are considered case-by-case for select pieces; write to Client Services before placing your order.
Many pieces can be adjusted in colour, size, or minor embellishment detail — please enquire before ordering.
Yes — bridal orders often require additional consultation. Contact us directly to begin.
Sizing & Fit
A size guide is available on each product page; for made-to-order pieces, we recommend sharing your measurements directly with us.
Minor alterations can typically be arranged through your local tailor; for structural concerns, contact Client Services first.
Reach out within the reporting window noted in our Returns policy — see below.
Fabric & Product
Colours may vary slightly due to lighting, photography, and screen settings — see our Product Disclaimer.
No — slight variation is a natural mark of handcraft, not a flaw.
Primarily silk, georgette, chikankari cotton, and hand-embellished textiles; specifics are listed on each product page.
See our full Care Guide below.